I feel that transparency is important in my business operations. The cost of using a travel agent seems to be the biggest question my clients have, and most of what I do have no fees for service. I believe in making my expertise available to all who wish to benefit from my experience and education. However, there are a few instances when I do need to charge a fee prior to starting a file:
1. When you call Wood Travel I will refer to my client files to see if I have done work for you in the past. If I have, and that particular booking was not confirmed, there will be a non-refundable fee required prior to a file being created. ($150 via e-transfer, cash or personal cheque).
2. For customized or single-component bookings (see Customized itineraries)
Why should you work with Wood Travel? First, it is my passion (& career!) to know all things travel! When I am not in my office busy at work planning trips abroad for my clients, I am either traveling to gain first hand experience of the destinations my clients are dreaming about, or taking classes to learn yet even more! I will handle the paperwork, offer payment plans, advise on regulations, insurance and visa requirements, and entry requirements, and will keep you well-informed every step of the way!
I'm a 'Dutch girl', so it's in my blood to treat your money as if it were my own. I am dedicated to finding you the lowest price possible for your vacation and can discuss options with you that you may not have considered. I request upgrades where available and I do not charge a fee to book all-inclusive resorts (one of the most popular options for bookings). My agent resources can assist in finding the perfect resort for you - while most times costing you less than when you book direct! And finally, I am traveling with you (so to speak!) as I will give you my direct line to text or call, email, or message on social media, in the event you need anything while you're away. There is no charge for that kind of peace-of-mind!
Sometimes surprises are not a good thing!
Our service to clients who book their entire vacation with us (regardless of fee) includes:
**upgrade requests, although not guaranteed
** handling unexpected changes
** pre/during/and post trip information
** travel guidance
** assistance in destination for uneventful circumstances that can occur.
** Important insurance information
** Important health information
** Important destination information
** In-depth research
** Liaising with providers to ensure best possible fit is found
** Hours on hold with providers.
Does an off-the-rack tour not work with your needs, and you want to have a customized itinerary completed for your trip? Wood Travel will create your own itinerary from the research phase to the time you return from travel. These start-from-scratch plans are time consuming and typically require many hours of research. Fees range anywhere from $300 upwards, depending on what your request involves. This fee includes:
*a preliminary meeting in person (1 hour)
*a maximum of 20 hours of research
*a maximum of 4 quote changes
*All services listed in the service inclusion column
All fees are non-refundable and not applied to your package.
Booking Fees apply to the following bookings for all clients when only booking one of the following as a single component:
Domestic flight-only ($75 per person)
International flight-only ($100 per person)
Interior and Ocean view Cruise cabins ($100 per person)
Airport Transfer-only ($20)
Car rental-only ($100)
**Wood Travel will only charge the highest fee only when three or more components are booked with us.
Information required for quotes:
All email requests must include the following:
*dates for travel (exact or a range)
*complete mailing address and contact number
*passport information is needed for cruise quotes
*budget (per person or total)
Once I have this information, I will send you some quotes direct from the supplier, as well as a couple important documents. Then we can have your vacation secured with deposits when available!
WHO WE BOOK:
WHAT WE DON'T BOOK:
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WHAT WE BOOK:
Wood Travel will book anything from simple to intricate itineraries for:
**resorts and hotels
**custom land tours (fee)